Step 1: the request brief
The form collects contact, service, property and symptom details. Accurate information helps Central Air determine which follow-up questions and service path fit the request.
Step 2: confirmation
- Contact and property details are reviewed
- Availability and the appropriate next step are discussed
- Access, equipment and missing information are clarified
- Scope and price are developed from the actual request
- Scheduling and work proceed only after direct confirmation and approval
Keep approval explicit
Ask which document or communication defines the authorized work, price, equipment, exclusions and schedule. If the property condition changes or additional work is identified, confirm the revised scope before proceeding.
