How did CentralAir.com start?
As it turns out this seems to be the norm and not the exception for anyone that is trying to get a competitive price and quality service on the purchase of a new AC and/or heating unit. So, he started CentralAir.com as a better way for you to shop, purchase and finance your air conditioning or heating unit…keeping YOU in control with top quality customer service.
What makes you different from other Air Conditioning companies?
CentralAir.com is very different from other air conditioning companies in a number of ways because we want our customers to be in control of their air conditioning purchase process. Our owner had his own bad experience in buying a replacement AC unit and decided to help others avoid that frustration. That’s why we’ve accessed wholesale pricing and top-notch certified installers. We also created our website so that those who want to can complete their entire process online. However, we know that’s not a fit for everyone. So, our customer service includes online chat and in-person phone calls with our AC Specialists for as much or as little ‘no-pressure’ help as you want.
CentralAir.com gives the customer the best of both worlds; competitive pricing, AC specialists to help you with purchasing, along with installation performed by top-notch certified installers from your area.
Why are your prices so low?
You may already know this but calling around to air conditioning contractors in your local area can mean getting estimates that vary by thousands of dollars and that’s if they even call you back. At CentralAir.com, we are available and can offer prices over 50% less because we negotiate for amazing wholesale prices. Then, we skip all the markup so many companies add on and pass that pricing benefit directly to you, our customers.
How does buying an AC and/or heating unit with CentralAir.com work?
There are just a few easy steps to go from selection to purchase to installation for your new air conditioning or heating unit. At CentralAir.com, we’ve streamlined the process, so you can complete your entire purchase online Or, you can call our customer service and AC counselor team at any time to help you walk through the process of selecting the correct unit for your home. No matter how you prefer to shop and buy, CentralAir.com is here to help you. There’s more information on our How It Works page, but here’s a quick snapshot of our easy steps:
- Click Get An Instant Online Quote here or on our home page to get started by answering a few simple questions.
- You’ll be prompted to select your system type, energy source and unit size for your needs. Don’t worry, there are explanations and information to help you make the right choices, and you can always call our customer service or the online chat option for any questions you may have. Plus, our professional, certified installers will double check everything before installing your AC or heating unit.
- After you’ve answered those few questions, you’ll be able to select from the recommended equipment choices that fit your specifications. Then, you simply add the until to your shopping cart like any other online purchase.
- Talk with your local installer, who will contact you within 3 working hours to schedule your appointment and take care of the installation part of your purchase. Rest assured, CentralAir.com then has vetted the top local installers for your area to handle your initial inspection and complete the installation.
That’s it. Enjoy your new AC or heating system and know you got the best of all worlds; the best pricing and customer service combined with licensed, vetted top rated installers.
How do I pay for my unit?
Just like any online purchase, you’ll have options when you go to checkout on the CentralAir.com website. You can use our secure payment portal with a credit card or PayPal account to purchase your new AC or heating unit.
Are there hidden fees?
You pay for your unit online including the installation charge.
Your contractor may make suggestions to enhance your system, but YOU decide if that’s right for you and your budget! After your initial inspection, the installer will let you know if there are any potential additional charges, but typically there should not be any.
How fast can I get my unit installed?
On the rare occasions an installation requires structural changes to a residence or other difficult installation scenarios, there may be a delay in completing your project. This would be confirmed during your FREE onsite inspection with your installer.
Who does the unit installations?
CentralAir.com has vetted the top local installers for your area to handle your initial inspection and complete the installation. This gives you the best of all worlds; the best pricing, and customer service combined with licensed, vetted top rated installers. And, you don’t have to leave a message and hope someone returns your call. Our professional installers reach out to you within 3 business hours of your completed purchase.
How do I determine the right unit for my home or commercial needs?
Our simple Get A Quote process walks you through every step of selecting the right air conditioning or heating unit for your home or commercial site.
It starts with selecting your system type, which is either a Split System (having equipment both inside and outside your home or office) or a Packaged unit (having units outside – on the ground or rooftop).
Then you tell us about your energy source and whether you use gas or electric for your heating source.
Finally, you select the unit size you need. If you’re replacing a unit or units, just look at what size you already have and order the same size. If you’re dealing with a new unit, or needing a larger unit, just use our simple chart to confirm the ideal unit size (tonnage) based on how many square feet you’re covering. Some larger areas will require multiple units, but it’s just a matter of knowing the total square footage.
How do I know I made the right AC Unit choice?
Buying something as important as in air conditioning or heating unit can be scary. You want to be sure you’ve ordered the right unit for your home or office, right? Well, CentralAir.com has your back. First, remember you can reach out to us and speak to an AC specialist who will offer no pressure advice and input throughout the entire process. And, BEFORE your unit is installed, our vetted installer does a FREE pre-install onsite inspection to ensure the unit you purchased is the right one for you! If any adjustments are needed, they will work that out with you during the inspection. And, you approve any changes – that means you stay in control.